Support email
Use this contact for bug reports, support questions, and launch-stage reviewer inquiries.
Support page
Support and launch notes
Use this page for user support, app listing references, reviewer context, and quick answers about how the mobile app behaves today.
Current availability
The app is currently distributed through Google Play. The public site and brand language are kept mobile-first so future platform expansion remains open.
Utility-first
The app is intended to help with genetics calculations and local records, not to operate as a breeder social network or community posting platform.
Reference library
Why the app shows reference counts and calculator-ready counts
The MVP distinguishes between a broader curated reference layer and the smaller verified gene set actively modeled by the local genetics engine.
- The reference count represents the wider morph catalog described by the product.
- The calculator-ready count represents the subset currently wired into the local MVP engine.
- This distinction is intentional so users do not mistake browseable reference content for full modeling coverage.
Support FAQ
Answers that help real users and store reviewers
Does the app need internet access for core calculations?
The product is designed around a local-first calculation experience. Some connected services, such as analytics and crash diagnostics, may still rely on network connectivity when enabled.
Does the app require account creation?
No. Core use of the current MVP does not depend on user registration.
Where should I report a bug or crash?
Email [email protected] with device details, app version, and the steps you followed before the issue occurred.
Can I ask for my data to be removed?
Yes. Because the product is local-first, the fastest way is usually to clear app storage or uninstall the app. The deletion page explains the steps.